Calls and Cases - Legal Intake & Retainer Conversion Specialists jobs and careers

About Calls and Cases - Legal Intake & Retainer Conversion Specialists

When potential clients call for legal services, they expect to be met by someone who understands what they’re going through and knows how to help. That’s why our intake team works exclusively with injury and mass tort firms, both local and national, and has been trained to treat claimants’ stories with empathy and compassion. As an extension of your firm, we make sure your potential clients have a great first impression. When you work with us, your calls will be handled quickly and efficiently by industry professionals experienced in the art of closing so you can focus on growing your firm. When you’re working with an intake team that isn’t practiced in injury cases, calls that could potentially turn into high-paying cases can fall through the cracks. When someone is injured, calling an injury attorney for help, they’re at the end of their rope. They need empathetic guidance to get them the help they need, and if they don’t get that in their initial call, or if they can’t talk to someone who speaks their language, you can bet your bottom dollar they’ll hang up and call someone else. When you’re busy running a successful law firm, you don’t have time to deal with an intake team that doesn’t know how to help a potential client or doesn’t know how to close. That’s why our team of intake professionals gives every single call the care and compassion it deserves. They are skilled closers with extensive knowledge of personal injury cases. We understand when a claimant calls and we answer, we are creating the first impression your potential client will have of your firm. We have your best interests at heart and will always put our best foot forward when speaking with your clients. Callers will be met with a real person who cares about them, wants to help them, and knows exactly what to do to make them feel at ease. Your calls should be answered by highly-trained, empathetic intake professionals. We are setting a new standard for intake and retainer conversion services.