Contact Center Association of the Philippines jobs and careers

About Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the premiere organization representing the Philippine contact center industry. CCAP takes a leading role in harnessing, harmonizing and galvanizing cross-sector efforts that enable the Philippine contact center industry to sustain the country’s global leadership in market share, innovation and best practices. As a non-profit organization, CCAP promotes awareness of the industry through active exchange of ideas, new technologies and innovations; expand talent supply through professional development and career marketing; and the sustained growth of the industry and the country. CCAP is able to achieve this mission by organizing key events; sharing best practices and thought leadership; promoting industry welfare through partnerships with the government, academe and other sectors; and foster a spirit of collaboration among members.