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ContactPoint 360 jobs and careers

Toronto, Ontario, Canada

About ContactPoint 360

At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity. Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart — that’s what makes us ContactPoint360. We're proud to have a presence in 9 countries, with 10 delivery centers that support 36 languages, 24-7, 365 days a year. McAllen, US 🇺🇸 Toronto, Canada 🇨🇦 Montreal, Canada 🇨🇦 Monterrey, Mexico 🇲🇽 Bogota, Colombia 🇨🇴 Baranquilla, Colombia 🇨🇴 Montego Bay, Jamaica 🇯🇲 Athens, Greece 🇬🇷 Cebu, Philippine 🇵🇭 Banglore, India 🇮🇳 Kerala, India 🇮🇳 Cario, Egypt 🇪🇬 🏆 Stevie® Awards 2023 Customer Service Team of the Year. 🏆 Comparably Awards 2023 Best Companies for Women Award! 2023 Best Companies for Diversity Award! 2023 Best Company Culture Award! Best CEOs of 2023! 🏆 Certified as a Great Place to Work® 2020, 2021, 2022 and 2023.

Founded in 2015 by Asad Mirza.

Founded
2015
Employees
5,001 to 10,000
Headquarters
Toronto

Leadership

The top of ContactPoint 360's org chart, with how many people report into each leader.

AMPhoto of Asad Mirza

Asad Mirza

President & CEO At Contactpoint360

102 reports

DKPhoto of Dr. Ramesh Kumar

Dr. Ramesh Kumar

Chief Operating Officer

65 reports

ATPhoto of Alfie Torres

Alfie Torres

Vice President & Country Head | Philippines

14 reports

PCPhoto of Prasun Roy Choudhury

Prasun Roy Choudhury

Chief Financial Officer

8 reports

DC

Daniel Cheung

VP of Sales Enablement and Solutions Architect

5 reports

TAPhoto of Tony Aiello

Tony Aiello

Strategic Advisor & Chief Strategy Officer

MKPhoto of Mehul Kumar

Mehul Kumar

Demand Generation

RSPhoto of Rosa Salazar

Rosa Salazar

Marketing & Digital Sales

GRPhoto of Gina Paola Rodriguez

Gina Paola Rodriguez

Senior Vertical Manager

Jobs at ContactPoint 360

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