ContactPoint 360 jobs and careers
Toronto, Ontario, Canada
About ContactPoint 360
At ContactPoint360, we partner with the world’s most innovative and Fortune 500 companies, crafting bespoke, efficient solutions that enhance their CX journey. More than a BPO, we are revolutionaries blending human insight with the transformative power of empathy and advanced technology. We believe in simplicity, not complexity. Our team brings together the brightest minds to customize technology and leverage data, ensuring that our Digital CX, Content Moderation, AI Services, Trust & Safety, and AR Management solutions are not only effective but also transformative. Our commitment lies in realizing our partners’ visions, protecting and propelling their interests with meaningful innovation. That’s what sets us apart — that’s what makes us ContactPoint360. We're proud to have a presence in 9 countries, with 10 delivery centers that support 36 languages, 24-7, 365 days a year. McAllen, US 🇺🇸 Toronto, Canada 🇨🇦 Montreal, Canada 🇨🇦 Monterrey, Mexico 🇲🇽 Bogota, Colombia 🇨🇴 Baranquilla, Colombia 🇨🇴 Montego Bay, Jamaica 🇯🇲 Athens, Greece 🇬🇷 Cebu, Philippine 🇵🇭 Banglore, India 🇮🇳 Kerala, India 🇮🇳 Cario, Egypt 🇪🇬 🏆 Stevie® Awards 2023 Customer Service Team of the Year. 🏆 Comparably Awards 2023 Best Companies for Women Award! 2023 Best Companies for Diversity Award! 2023 Best Company Culture Award! Best CEOs of 2023! 🏆 Certified as a Great Place to Work® 2020, 2021, 2022 and 2023.
Founded in 2015 by Asad Mirza.
- Founded
- 2015
- Employees
- 5,001 to 10,000
- Headquarters
- Toronto
Leadership
The top of ContactPoint 360's org chart, with how many people report into each leader.
Asad Mirza
President & CEO At Contactpoint360
102 reports
Dr. Ramesh Kumar
Chief Operating Officer
65 reports
Alfie Torres
Vice President & Country Head | Philippines
14 reports
Prasun Roy Choudhury
Chief Financial Officer
8 reports
Daniel Cheung
VP of Sales Enablement and Solutions Architect
5 reports
Tony Aiello
Strategic Advisor & Chief Strategy Officer
Mehul Kumar
Demand Generation
Rosa Salazar
Marketing & Digital Sales
Gina Paola Rodriguez
Senior Vertical Manager
Jobs at ContactPoint 360
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