Customer Shastra Private Limited jobs and careers

About Customer Shastra Private Limited

Customer Shastra is a hybrid name – building on the sanctity of tested models that have evolved over the years, empowered by capabilities technology delivers Shastra is a form of science, the ultimate source of knowledge and a doctrine that drives a way of life. And when that is defined by real people, it becomes a powerful force to endear brands to customers. Customer Shastra empowers brands to own their digital narrative through platform-agnostic reputation intelligence. We combine real-time social listening, AI-driven sentiment analysis, and competitive insights to help leaders detect crises before they escalate, amplify their authority, and make decisions grounded in authentic customer conversations. Driving Customer Experience initiatives across Social Listening, Online Reputation Management (ORM) & Customer Relationship Management (CRM) Based in Mumbai and Bengaluru, we partner with enterprises to transform online reputation from a risk to a competitive advantage.