CX Assist Ltd jobs and careers

About CX Assist Ltd

CX Assist provides the complete technology stack that payment processors, telecommunications providers, and vertical software platforms need to deliver AI-powered customer experience solutions to their clients—from micro businesses to enterprise accounts. Built for Partnership Success White-Label Ready Deploy our complete AI communication platform under your brand with full customisation and control. Your clients see your solution, powered by our infrastructure. Vertical-Specific Deployment Pre-configured solutions for healthcare, legal, wellness, care homes, and professional services—with new verticals launching quarterly through our SPV model. Seamless Integration Native APIs connect with existing CRM, scheduling, and business management platforms. Your clients' workflows remain unchanged while gaining AI capabilities. The Complete Technology Stack AI-Native Voice Platform Instant call pickup with natural language processing 24/7 availability with seamless human handoff Multi-language support and timezone management Custom knowledge bases for each vertical Integrated Payment Processing Agentic card payments for both AI and human interactions PCI-DSS compliant transaction handling Automated billing and subscription management Real-time payment analytics and reporting Enterprise Security & Compliance SOC 2, ISO 27001, GDPR, HIPAA certified End-to-end encryption and access controls UK-based data centres with regional expansion Continuous monitoring and audit trails Partner Management Platform Multi-tenant architecture for reseller networks Real-time analytics and performance dashboards Automated onboarding and training workflows Revenue sharing and commission tracking