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About cxomni

cxomni was founded in 2015 as a start-up in Munich, Germany, and quickly developed into a thought leader and innovator for Customer Journey Management. With cxomni's comprehensive SaaS tool suite, customer-centric organizations can collaboratively identify relevant customer insights by using AI, visualize them in the context of the customerjourney, and orchestrate the corresponding needs and requirements for the responsible stakeholders. Customer journeys can be discovered by AI, mapped and managed. Products and services can be developed and optimized from the outside-in perspective. Based on a company-specific Journey Management Framework, acceptance throughout the organization is empowered. Knowledge transfer via generative AI saves costs and ensures that CX/UX intiatives transform to sustainable Journey culture.

Founded in 2014 by Bianca Suenkel and Wolfgang Weber.