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DialAmerica jobs and careers

Mahwah, United States

About DialAmerica

DialAmerica is now Aucera. Aucera is one of the largest privately held contact center providers in the world delivering more than 100 million experiences a year across a global footprint that includes both nearshore and offshore locations. Our thousands of passionate employees support a broad range of Fortune 500 consumer brands, providing Customer Experience Management services and innovative technology solutions across a variety of channels that include phone, email, chat and social media.

Employees
1,001 to 5,000
Headquarters
Mahwah

Leadership

The top of DialAmerica's org chart, with how many people report into each leader.

JM

Jerry Mast

Manager Of Contact Center Operations

10 reports

MBPhoto of Michael Bardwell

Michael Bardwell

Chief Information Officer - Senior Vice President

5 reports

ACPhoto of Alice Cheryl

Alice Cheryl

Manager Human Resources

3 reports

LLPhoto of Lissa Love

Lissa Love

Chief Client Officer

3 reports

TGPhoto of Tom Gleason

Tom Gleason

Vice President of Business Development

1 report

DB

Dee Booth

Chief Information

1 report

DA

Dave Aboussleman

VP Telecommunications And Fulfillment

GPPhoto of Genecah Shimrone Pike

Genecah Shimrone Pike

Call Center Support Representative

RMPhoto of Ryan Melendez

Ryan Melendez

Customer Service Representative

KOPhoto of Koralys Otero

Koralys Otero

Customer Service Representative

KMPhoto of kenji mcewen

kenji mcewen

Customer Service Representative

LO

Louise O.

Call Center Agent

RFPhoto of Robert J. Finn

Robert J. Finn

CSR Depute And Case Management

BGPhoto of Brittany Gebhard

Brittany Gebhard

Assistant Manager Of Contact Center Operations

JD

Julie Deen

Workforce Planning Analyst

Jobs at DialAmerica

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