eDesk jobs and careers
Dublin, Dublin, Ireland
As of October 23, 2026, eDesk has no open roles listed.
About eDesk
eDesk is on a mission to help online retailers deliver extraordinary customer service, everywhere they sell. Designed specifically for eCommerce professionals, eDesk's AI-powered tools cut response times and automate reporting. This means eCommerce brands can take time back to focus on selling more. Through its App Store, eDesk offers more native integrations than any other customer support software. eDesk tools seamlessly integrate with over 250+ channels, including marketplaces, eCommerce stores, logistics tools and social networks. eDesk is also the only customer support solution on the Amazon and Walmart developer councils, counting industry leaders like Google, eBay and Shopify among their partners. To meet the needs of online sellers, eDesk has developed a whole suite of award-winning eCommerce tools. These include: - eDesk Helpdesk which centralizes all incoming customer messages and uses time-saving AI to automatically group queries, prioritize messages and suggest responses. - Insights which automatically analyzes support tickets and feedback so brands can make informed business decisions. - Live Chat and Knowledge base which both enable customers to resolve their queries in real-time. - Feedback which automatically sends out targeted review requests to help brands improve their seller ratings. - Repricer which dynamically adjusts product pricing so retailers can win more sales and maximize profits. eDesk is trusted by thousands of customers worldwide, headquartered in Ireland with offices in the UK and US. As a rapidly expanding startup, eDesk is always on the lookout for ambitious partners and employees. Developers, Account Managers and other eCommerce enthusiasts can view our latest opportunities here: edesk.com/careers Potential partners can join us over on: edesk.com/partners *Information accurate as of Dec 2021
Founded in 2012 by Ray Nolan.
- Founded
- 2012
- Employees
- 125
- Headquarters
- Dublin
Leadership
The top of eDesk's org chart, with how many people report into each leader.
Ray Nolan
Chairman / Founder
42 reports
Gareth Cummings
Chief Executive Officer
41 reports
Jobs at eDesk
No open positions right now. Explore more companies on TheJobsMap.
eDesk jobs: common questions
- Is eDesk hiring right now?
- eDesk has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on eDesk's careers site.
- Where is eDesk headquartered?
- eDesk is headquartered in Dublin, Dublin, Ireland and was founded in 2012.
- Who leads eDesk?
- Ray Nolan, Chairman / Founder, is at the top of eDesk's org chart.
- How do I apply for a job at eDesk?
- Pick a role on eDesk's TheJobsMap page and select Apply. Every listing links to the original posting on eDesk's own careers site, so you apply directly with the employer.