Excel Peers jobs and careers

About Excel Peers

𝐄𝐱𝐜𝐞𝐥 𝐏𝐞𝐞𝐫𝐬 is a comprehensive BPO and digital solutions provider, founded by Kevin Ugaban. We deliver seamless front-office, back-office, and technical support services designed to help businesses grow, scale, and operate efficiently. Whether you're a fast-growing startup or a global enterprise optimizing operations, our skilled team and proven expertise are here to support your success. 𝐅𝐫𝐨𝐧𝐭-𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐓𝐞𝐥𝐞𝐦𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 (Outbound Sales) • Cold Calling, Email Follow-ups, DM to Linkedin • Lead Generation • Appointment Setting • Sales Closing - (Demo Presentation) • Client Relationship Management • Sales Operations • Driving Sales Growth 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐈𝐧𝐛𝐨𝐮𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭) • 24/7 Call, Email, and Chat Support • Product Knowledge Delivery • Order Processing • Complaint Handling • Client Feedback Collection • Brand Representation • Sales Support via Service Channels 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 • Hardware, Software & Network Troubleshooting • Remote Access Support (TeamViewer, AnyDesk) • System Logs Analysis • OS Support: Windows, macOS, Linux • Ticketing System Management (Zendesk, Freshdesk) • Application Support 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬: Facebook, Instagram, X, Pinterest • Content Creation & Calendars • Video & Graphic Design (Reels, Shorts, Canva, Adobe) • Audience Research & Strategy • Community Engagement & Moderation • Paid Ad Management 𝐁𝐚𝐜𝐤-𝐎𝐟𝐟𝐢𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐀𝐜𝐜𝐨𝐮𝐧𝐭𝐢𝐧𝐠 • Bookkeeping • Financial Reporting • Tax Preparation • A/P & A/R Management 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐁𝐏𝐎 • Claims processing • Patient support & follow-ups • Medical billing & transcription • Compliance and HIPAA�ready processes 𝐓𝐫𝐚𝐯𝐞𝐥 𝐁𝐏𝐎 • Travel bookings and itinerary management • Flight/hotel reservation support • Cancellations, refunds, and escalations • Multilingual customer service for travelers Human Touch. Real Results.