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About Franchise Business Review

Franchise Business Review is a franchise market research firm that performs independent surveys to measure franchisee satisfaction, employee engagement, franchise buyer experiences, and end-customer satisfaction. Our survey data provides franchisors with detailed, objective feedback on the health of their franchise system. This information also provides valuable insights to potential franchise buyers as they conduct their due diligence. Our mission is focused on driving improved system performance and increasing profits for franchise systems and their franchisees.