Handbox - iGaming retention agency jobs and careers

About Handbox - iGaming retention agency

Handbox.io is a retention agency for iGaming operators (online casinos & sportsbooks with 10k+ players). We solve the biggest untapped opportunity: heavy acquisition spend but underused CRM. No strategy, manual campaigns, low deliverability, generic flows that don't move NGR. What we deliver under one roof: • CRM audit + customer journey maps • 8–12 automated triggers: welcome, post-deposit, inactivity, winback, VIP, seasonal • Localized content + design (HTML emails, GIFs, landing pages) • Setup on AmoCRM/Braze/Klaviyo + deliverability (SPF/DKIM/DMARC) • Monthly optimization with A/B tests, reporting on LTV/NGR/churn impact Typical results: 15–30% churn reduction, 20–25% NGR uplift from the same traffic, payback 1–1.5 months. Target: Tier 1–2 markets (EU/UK/Canada/LATAM), platforms like SoftSwiss, EveryMatrix, BetConstruct. Heads of Retention/CMOs/COOs: DM for a quick retention audit or email hello@handbox.by