About Help Scout
Help Scout builds software for relationship businesses, companies that earn loyalty through outstanding customer service. We’ve been on this journey since 2011, and today more than 10,000 companies use our platform to support customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft.
Leadership at Help Scout
The team at the top of the org chart.
Nick Francis
Chairman
25 reports
Nimay Mehta
Board Member
Shawna Fisher
Chief Operating Officer
Leah Knobler
VP of People
5 reports
Nathan Wampach
VP, Strategic Finance
5 reports
Scott Rocher
VP, Product
10 reports
Open Jobs at Help Scout (7)
- Help Scout · United States · 1d$227k – $250kFull-time
- Help Scout · United States · 17d$263k – $290kFull-time
- Help Scout · United States · 21d$100kFull-time
- Help Scout · United States · 2mo$198k – $218kFull-time
- Help Scout · United States · 2mo$198k – $218kFull-time
- Help Scout · Remote · 2mo$263k – $290kFull-time
- Help Scout · United States · 3mo$131k – $175kFull-time