Housing Dilemmas CIC jobs and careers

About Housing Dilemmas CIC

OUR PURPOSE Our overall aim is to prevent homelessness in Chelmsford and its environs within Essex by providing support to low-income households to maintain tenancies and find accommodation to enable their wellbeing. OUR VISION We have a vision of a country free from homelessness, where everyone can find accommodation and maintain tenancies to enable their wellbeing. OUR MISSION To provide tenancy sustainment to low-income households and supported housing accommodation to single homeless adults. Our AIMS Homelessness Prevention: To negotiate payment arrangements that are realistic. To support service-users to claim Welfare Benefits and when necessary have existing claims reassessed. Should negotiations with landlords fail, to support service-users throughout the court processes. To support service-users to find temporary and permanent accommodations and assist them to rebuild their lives again. To liaise with councils, charities, churches and other national and local bodies/groups to support individuals and families. To work in collaboration with other service providers to implement and run tenancy sustainment programmes to prevent loss of tenancies. Supported Accommodation: To provide supported housing accommodation to single homeless adults who are willing to engage in a tailored support plan with the aim of moving on to independent living within a period of 24 months or less. Financial Inclusion: To signpost to Financial Inclusion services where service-users can be supported to become financially independent by maximising their household incomes through financial accesses and debt management plans. Employment, Training and Education: To work in collaboration with other service providers and the DWP to enrol our service-users on academic and training courses, apprenticeships and back-to-work programmes. To provide support with CV writing, job searches, interviewing skills training and jobs applications. OUR VALUES Customer Focus: Listen attentively to our customers to deliver a person-centred service tailored to meet their needs. Trustworthy: Work tirelessly to provide a reliable service to our customers, where every promise we make is kept. Respectful: Treat all our customers and employees with dignity and sensitivity regardless of their background. Honesty and Integrity: Be transparent in all our operations and the delivery of our services; being mindful to uphold the reputation of Housing Dilemmas always. Wellbeing: Create a healthy working and engaging environment for employees and customers, and continually promote wellness.