Institute of Customer Management jobs and careers

About Institute of Customer Management

Welcome to the Institute of Customer Management (ICM). ICM was established in 2014, with a focus on conducting corporate trainings, executive education and consultancy work. We have worked with a wide range of clients from ADNOC, Global Village, Formula One, Toyota, Pepsi, Coke, to Zara, LVMH, Marks & Spencer, etc. In 2020 we launched our online MBA & MSc programmes, in partnership with a British University. We are now upgrading our portfolio to include undergraduate programmes as well as post graduate and PhD programmes. We are also increasing our partnership with a number of universities (both in the UK and abroad). Our web site hence is underdevelopment (www.icustman.com). We have, however, separated the corporate training side of the organisation, which is called, Hammersmith Professional Development (www.hammersmithpd.com).