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ipSCAPE jobs and careers

North Sydney, NSW, Australia

As of October 23, 2026, ipSCAPE has no open roles listed.

About ipSCAPE

ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Our multi-channel solution includes: - Voice - Web Chat - Email - SMS and is full of features such as: - Dialler - Call Recording - IVR - Scripting - Wallboards and Reporting - CRM integration - Pre-built CTI Adaptor for Salesforce, ZenDesk and ServiceNow, Microsoft Dynamics 365 - Web services integration - Javascript API Official Partner of Microsoft Contact us if you would like to: Increase Sales: Outbound dialler increases your agent contact rates by only connecting a call to an agent if there is a person on the other line, removing wait times when calls transfer to voicemail or go unanswered. Improve Agent Productivity: The Agent Toolbar enables agents to manage a multichannel customer experience, whether a communication is made through Voice, WebChat, Email or SMS. Achieve a Single View of the Customer: ipSCAPE can be integrated with any CRM to provide a single-screen experience, boosting agent productivity. Be Flexible and Scalable: ipSCAPE can be accessed anywhere and ensures business continuity. Should one site be compromised, calls can be redirected to another site in minutes. A business can also scale up or down during busy periods as an agent instance can be created easy. Enable Customer Self-service: IVRs can be easily created and customised enabling customers to self-serve. IVRs can also be integrated with a web-service to create an ‘intelligent’ IVR that can feed customer information such as an account balance. ipSCAPE Pay can also be utilised to take payments in a PCI compliant manner. Achieve Compliance: Call Recordings, Quality Assurance modules and features such as ‘Play Announcement’ are all included in ipSCAPE #ContactCentre #CCaaS

Founded in 2005 by Sam Hodgetts.

Founded
2005
Employees
125
Headquarters
North Sydney

Leadership

The top of ipSCAPE's org chart, with how many people report into each leader.

FB

Fiona Boyd

CEO

16 reports

SDPhoto of Simon Daniels

Simon Daniels

Sales Director

5 reports

SJ

Sen John

IT Operations Director

2 reports

AL

Alison. L.

Marketing And Partnerships Director

1 report

EP

Eric Parker

Technology Director

1 report

MM

Mandy Mei

Finance Director And Company Secretary

1 report

SGPhoto of Sanand Gopal

Sanand Gopal

Program Director

Jobs at ipSCAPE

No open positions right now. Explore more companies on TheJobsMap.

ipSCAPE jobs: common questions

Is ipSCAPE hiring right now?
ipSCAPE has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on ipSCAPE's careers site.
Where is ipSCAPE headquartered?
ipSCAPE is headquartered in North Sydney, NSW, Australia and was founded in 2005.
Who leads ipSCAPE?
Fiona Boyd, CEO, is at the top of ipSCAPE's org chart.
How do I apply for a job at ipSCAPE?
Pick a role on ipSCAPE's TheJobsMap page and select Apply. Every listing links to the original posting on ipSCAPE's own careers site, so you apply directly with the employer.