ipSCAPE jobs and careers
North Sydney, NSW, Australia
As of October 23, 2026, ipSCAPE has no open roles listed.
About ipSCAPE
ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Our multi-channel solution includes: - Voice - Web Chat - Email - SMS and is full of features such as: - Dialler - Call Recording - IVR - Scripting - Wallboards and Reporting - CRM integration - Pre-built CTI Adaptor for Salesforce, ZenDesk and ServiceNow, Microsoft Dynamics 365 - Web services integration - Javascript API Official Partner of Microsoft Contact us if you would like to: Increase Sales: Outbound dialler increases your agent contact rates by only connecting a call to an agent if there is a person on the other line, removing wait times when calls transfer to voicemail or go unanswered. Improve Agent Productivity: The Agent Toolbar enables agents to manage a multichannel customer experience, whether a communication is made through Voice, WebChat, Email or SMS. Achieve a Single View of the Customer: ipSCAPE can be integrated with any CRM to provide a single-screen experience, boosting agent productivity. Be Flexible and Scalable: ipSCAPE can be accessed anywhere and ensures business continuity. Should one site be compromised, calls can be redirected to another site in minutes. A business can also scale up or down during busy periods as an agent instance can be created easy. Enable Customer Self-service: IVRs can be easily created and customised enabling customers to self-serve. IVRs can also be integrated with a web-service to create an ‘intelligent’ IVR that can feed customer information such as an account balance. ipSCAPE Pay can also be utilised to take payments in a PCI compliant manner. Achieve Compliance: Call Recordings, Quality Assurance modules and features such as ‘Play Announcement’ are all included in ipSCAPE #ContactCentre #CCaaS
Founded in 2005 by Sam Hodgetts.
- Founded
- 2005
- Employees
- 125
- Headquarters
- North Sydney
Leadership
The top of ipSCAPE's org chart, with how many people report into each leader.
Fiona Boyd
CEO
16 reports
Simon Daniels
Sales Director
5 reports
Sen John
IT Operations Director
2 reports
Alison. L.
Marketing And Partnerships Director
1 report
Eric Parker
Technology Director
1 report
Mandy Mei
Finance Director And Company Secretary
1 report
Sanand Gopal
Program Director
Jobs at ipSCAPE
No open positions right now. Explore more companies on TheJobsMap.
ipSCAPE jobs: common questions
- Is ipSCAPE hiring right now?
- ipSCAPE has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on ipSCAPE's careers site.
- Where is ipSCAPE headquartered?
- ipSCAPE is headquartered in North Sydney, NSW, Australia and was founded in 2005.
- Who leads ipSCAPE?
- Fiona Boyd, CEO, is at the top of ipSCAPE's org chart.
- How do I apply for a job at ipSCAPE?
- Pick a role on ipSCAPE's TheJobsMap page and select Apply. Every listing links to the original posting on ipSCAPE's own careers site, so you apply directly with the employer.