- Founded
- 2018
- Employees
- 175
Founded by Jeff Fettes in 2018.
About Laivly
Laivly is part of the emerging class of CX technology that combines AI and automation with live agents to unlock the full value of human connection in customer care. By seamlessly connecting with existing contact center tools and systems (no API required), Laivly adds a powerful and intuitive artificial intelligence layer to the customer serviceagent’s desktop, empowering them to make faster decisions, speedier resolutions, smarter appeasements, and perfectly on-brand responses.Led by a team of experienced contact center veterans, Laivly grew out of the unique needs and challenges of customer service programs. Laivly works with the world’s most influential brands to improve the customer experience by focusing on the agent experience. Laivly is a privately held company based in Winnipeg, Canada. Learn more at https://www.laivly.com.
Leadership at Laivly
The team at the top of the org chart.
Jeff Fettes
Chief Executive Officer
73 reports
Matthew Bruno
Chief Revenue Officer (cro)
25 reports
Megan Fox
Vice President of Product, Laivly
7 reports
Rod Edwards
Chief Operating Officer
37 reports
Simon Burgess
VP, Creative
Open Jobs at Laivly (5)
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