Maya CARE BPO (Business Process Outsourcing Unit) jobs and careers

About Maya CARE BPO (Business Process Outsourcing Unit)

Maya CARE Foundation’s BPO (Business Process Outsourcing Unit) Project combines operational efficiency with a mission to create sustainable employment for Persons with Disabilities (PwDs). Objectives: 1. Inclusive Employment: Empower PwDs with meaningful roles. 2. Operational Excellence: Deliver high-quality, cost-effective solutions. 3. Social Impact: Foster workforce diversity and inclusion. Value Proposition: Outsource routine operational work to Maya CARE and achieve cost-effective, high-quality service delivery while empowering PwDs to become self-reliant. We meet the same KPIs as any service provider and offer diverse outsourcing capabilities across business functions. Infrastructure: • Software/hardware for projects provided by clients. • PwDs equipped with personal smartphones. • Fully remote workforce available for conference calls/interactions. Service Offerings: 1. Data Management: Entry, analysis, and reporting. 2. Customer Support: Virtual assistance, email management, and communication. 3. Back-Office Operations: HR support, recruitment coordination, project management. 4. Customized Solutions: Tailored services like software testing and basic accounting. Projects: • Back-office operations: data maintenance, customer query resolution, helpline services (in multiple Indian languages). • Virtual Assistance: meeting setups support. • CRM support: coordination, updates, and stakeholder engagement. • HR lifecycle assistance. • Admin and project coordination activities. Why Choose Us? 1. Skilled Persons with Disabilities Workforce 2. Quality Assurance 3. CSR Alignment Proven Track Record: • Persistent Systems • ISS4You • ICICI Lombard • WayCool • SHAIP AI • Anarde Foundation • Be Mahika others showcase our ability to deliver impactful solutions. To explore outsourcing opportunities and create inclusive impact, contact us at service@mayacare.org.