Monica Garcia Consulting Limited jobs and careers

About Monica Garcia Consulting Limited

I offer a diversified proposition model across three core streams. I provide strategic consultancy to insurers, reinsurers, and third-party providers operating in the protection space, helping them refine propositions, integrate early intervention effectively, and improve customer outcomes. I deliver tailored training packages designed to upskill claims teams and third-party partners, enabling them to identify needs earlier, adopt a compassionate and human approach to interactions, enhance the customer journey, mitigate the risk of complaints, and build a more collaborative relationship with claimants. I run a part-time vocational rehabilitation clinic, working directly with income protection customers to support their recovery and sustainable return to work through evidence-based, person-centred intervention, keeping abreast of current real health and sickness absence challenges of IP customers. The service has earned a VIP reputation among claims assessors and customers, with a focus on ROI and an elevated customer experience.