About OpTech.ai
Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots. OpTech.ai leverages best-in-class AI and a powerful workflow engine to deliver high quality and scalable support automation at a fraction of the cost of manual solutions. We can solve tickets that involve looking up data, taking actions in your systems, and making complex decisions. We work with high growth, innovative companies in fields like FinTech and HealthTech who care about the quality of their customer experience. If you're interested in talking about how AI could transform your customer support experience, drop Steve a note at steve@optech.ai, or book time directly at https://www.getclockwise.com/c/steve-optech-ai/quick-meeting.
- Employees
- 1 to 10
- Headquarters
- Surry Hills
Leadership
The top of OpTech.ai's org chart, with how many people report into each leader.
Jamie Hall
Co-Founder
56 reports
Emily Gibbs
Senior Forward Deployed Engineer
14 reports
Isharna Walsh
Head of Product and Design
8 reports
Jj Refling
Head of Forward-Deployed Product and Engineering
6 reports
Nathaniel Houghton
Head of Sales - Americas
3 reports
Michelle Wen
Head of Marketing
3 reports
Adva Milshtein
Founding People Ops Lead
1 report
Benjamin West
Senior Software Engineer
1 report
Peggy K.
Software Engineer
Jobs at OpTech.ai
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