Panasiatic Solutions jobs and careers

About Panasiatic Solutions

About Panasiatic Solutions Founded in 2010 in Bacolod City, Philippines, Panasiatic Solutions is a high-performing contact center delivering exceptional CX through a people-first, operationally agile model. Trusted by a Fortune 500 telecom leader for over 15 years, we specialize in secure, scalable, and cost-efficient enterprise delivery. Key Statistics * Workforce: 3,000+ skilled agents with a <3% attrition rate. * Security: 100% on-premise operation with ISO 27001, PCI-DSS 4.0, and SOC 2 certifications. * Infrastructure: Two state-of-the-art facilities remodeled in 2024. Our Services * Voice Support: Full-service customer care, tech support, retention, and billing. * Omnichannel: 24/7 seamless delivery across Chat, SMS, and Social Media. * AI-Ready: Modular add-ons for sentiment analysis and workflow automation.