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Retail Active jobs and careers

United Kingdom

As of October 23, 2026, Retail Active has no open roles listed.

About Retail Active

Welcome to Retail Active. We are a professional and experienced Customer Experience Measurement Agency, with core skills in Brand Auditing, Mystery Shopping & Customer Satisfaction Surveys delivering improvements in profit, culture & compliance for our clients. We deliver improved customer loyalty and operational execution in our Client’s business performance through our mix of industry expertise, advanced data and insights, real cultural engagement from our people and tailor made programmes. We are proud of the highly successful partnerships we have built with many of the world’s leading companies, due to our expertise, customer focus, continual innovation and the value we drive. Our engagement with our people enables us to innovate, evolve and consistently deliver for our clients – with our values at the heart of driving great service. We are a member of the Mystery Shopping Providers Association (MSPA) which aims to improve and stimulate the acceptance, performance, reputation and use of member services. This means that we have been externally assessed and proven to: • Adhere to specific professional standards, specifically a Code of Professional Ethics and a Code of Professional Standards; • Have earned a strong client and market place reputation, measured through a minimum of six verified client references from the past year and; • Conduct business in a manner which complies with and enhances the established standards of service in the customer standards measurement industry

Founded
2000
Employees
125
Headquarters
United Kingdom

Leadership

The top of Retail Active's org chart, with how many people report into each leader.

RS

Rachael Simmonds

Managing Director

Jobs at Retail Active

No open positions right now. Explore more companies on TheJobsMap.

Retail Active jobs: common questions

Is Retail Active hiring right now?
Retail Active has no open roles listed as of October 23, 2026. Roles appear here as soon as they are posted on Retail Active's careers site.
Where is Retail Active headquartered?
Retail Active is headquartered in United Kingdom and was founded in 2000.
Who leads Retail Active?
Rachael Simmonds, Managing Director, is at the top of Retail Active's org chart.
How do I apply for a job at Retail Active?
Pick a role on Retail Active's TheJobsMap page and select Apply. Every listing links to the original posting on Retail Active's own careers site, so you apply directly with the employer.