RigAI jobs and careers

About RigAI

RigAI builds AI-native platforms starting with SynSok, our AI-powered guest experience system for hospitality, and extending into township intelligence platforms and AI-led simulation labs for enterprise strategy and hotel design. Our flagship product, SynSok, is an end-to-end AI Guest Experience System that enables hotels to deliver faster service, higher personalization, and seamless operations—all through a unified interface powered by AI. Guests can interact through voice, chat, or simple menu-based requests, while hotel teams benefit from intelligent automation, real-time tracking, and data-driven insights. From request to resolution, SynSok creates a connected, intelligent layer across the entire guest journey. What SynSok Does SynSok replaces fragmented guest service systems with a single AI-powered platform that handles: Guest requests via Voice AI and Chat AI Menu-based service requests across departments Real-time request tracking for guests Digital key and service access Service timings and availability visibility Available across tablet and mobile interfaces, ensuring a seamless in-room and on-the-go experience. For Hotel Operations Teams SynSok brings structure and intelligence to backend operations through: AI-driven ticket management system with routing and prioritization Real-time service tracking and SLA monitoring Smart escalation with full guest context Department-level visibility across requests Key Capabilities 95% autonomous query resolution Multi-language voice & chat support Omnichannel request intake (voice, chat, QR, menu) Predictive maintenance AI Revenue & cost intelligence Sentiment analysis & guest insights Staff collaboration hub Unified Guest Intelligence Layer (Key Differentiator) SynSok is not just a service tool—it is an intelligence layer. It connects with existing hotel systems (like PMS) and transforms guest data into: Personalized guest experiences Loyalty and retention insights Revenue optimization opportunities