TheJobsMapService Management Group jobs and careers
As of October 29, 2026, Service Management Group has 2 open roles.
About Service Management Group
SMG is an enterprise-level experience management (XM) provider that offers a software with a service (SwaS) solution.
Founded in 1991 by Andy Fromm and Michael Aronson.
- Founded
- 1991
- Employees
- 251 to 500
- Total funding
- $2.4M
Leadership
The top of Service Management Group's org chart, with how many people report into each leader.
Matt Krueger
Chief Sales Officer
Jeremy Michael
Senior Vice President, Global Accounts
Sheree Rodgers
Chief Human Resources Officer
10 reports
Jami Ferguson
Senior Vice President, Product
12 reports
Leslie Smith
Vice President, Client Success
29 reports
Shawn Nagase
Chief Technology Officer
67 reports
Bill Turner
Managing Director
5 reports
Sokalex Nguyen
President
27 reports
Rich Givone
Chief Sales Officer
Ashley Landrum
Human Resources Intern
Valerie Hoover
Senior, Global Talent Acquisition Consultant
1 report
Tara Augustin
Director, Employee Experience
4 reports
Xenna K.
HR Operations Partner
Hannah Sharpe FCIPD
Head of HR | formerly Bulbshare
Amber Sutton
Senior Program Manager
4 reports
Raluca N.
Product Manager
Halle Smith
Product Manager
Open roles at Service Management Group 2
Service Management Group jobs: common questions
- Is Service Management Group hiring right now?
- Yes. Service Management Group has 2 open roles listed as of October 29, 2026.
- Who leads Service Management Group?
- Matt Krueger, Chief Sales Officer, is at the top of Service Management Group's org chart.
- How do I apply for a job at Service Management Group?
- Pick a role on Service Management Group's TheJobsMap page and select Apply. Every listing links to the original posting on Service Management Group's own careers site, so you apply directly with the employer.