Southmead jobs and careers

About Southmead

We build and deploy coordinated teams of specialized AI agents that plug into your existing clinic and billing systems to automate your most repetitive operations—from patient intake to claims processing—so your people can focus on care and growth. Our agentic AI teams work across four critical domains: Patient Operations – intelligent scheduling, intake and 24/7 patient communication Revenue Cycle – claims processing, status tracking and denial management Data Intelligence – unifying siloed data to surface real-time insights on costs, efficiency and outcomes Back-Office Administration – automated reporting, documentation and compliance workflows Starting with dental practices, we create a unified intelligence layer across your operations—a living knowledge graph that connects everything from X-rays and diagnostics to appointments and follow-up journeys. The result: care that is clinically robust, warm and human-centred, and continuously learning over time. Our approach is rooted in deep healthcare expertise and AI innovation, backed by strategic collaborations with world-class technology partners such as iFlytek, GPTBots, and XHealth. We don’t just build software—we deploy, integrate and continually optimize your digital workforce so you regain strategic clarity, accelerate growth and dramatically reduce operational costs. Follow Southmead for case studies, implementation insights and practical playbooks on how agentic AI can transform healthcare operations—and reach out to explore what a custom AI workforce could do for your organization.