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Step Change Outsourcing jobs and careers

About Step Change Outsourcing

Step Change Outsourcing is a growing contact centre working in partnership with some of the UK’s largest brands for over 15 years. We turn challenges into opportunities. We are; • Results orientated • Generate exceptional ROI • Demonstrate continuous improvement We do this by being experts in;  Outbound selling  Inbound selling  Retention  Cross Sell  Upsell  Webchat sales In 2020, we were accredited as a Sunday Times Top 100 Company, achieving 3rd place as a Best Small Company. We have also been accredited 3 stars by Best Companies, the highest level for workplace engagement. We are FCA authorised, ISO 27001:2022 and PCI DSS certified, proving our commitment to information security management.

Founded
2009
Employees
350

Leadership

The top of Step Change Outsourcing's org chart, with how many people report into each leader.

DJ

David Jones

CEO

12 reports

SMPhoto of Stuart McFarlane

Stuart McFarlane

Head Of Learning And Development

2 reports

KS

Katharine Shilton

Chief Customer Officer

4 reports

BJPhoto of Beth Jones

Beth Jones

Planning, Governance & Communications Director

2 reports

TBPhoto of Tom Bickerdike

Tom Bickerdike

IT Manager

1 report

JRPhoto of James Ratcliffe

James Ratcliffe

Director of Data and Performance AI

1 report

JGPhoto of Jordan Gibbs

Jordan Gibbs

Senior Training Manager

1 report

Jobs at Step Change Outsourcing

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