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Synergy Contact Centre jobs and careers

eThekwini, South Africa

About Synergy Contact Centre

We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management. We do this through digital acquisition, customer experience, and product support, retention, advocacy and repeat purchasing campaigns. We also have a large customer collections team that specialise in positive outcomes. Our shoulder-to-shoulder approach to planning, set-up, delivery and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed our clients unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer focused, nimble and have the ability to scale quickly and compliantly. With over 3000 employees, across two sites we provide big-business know-how and small business warmth. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. We attract, develop and retain talented people from all backgrounds, to bring the next generation of experts into our industry. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success. Exciting news! We're thrilled to announce that Synergy Contact Centre is now Nutun CX! As experts in sophisticated CX, we're excited to continue delivering exceptional customer experience under our fresh new name. Stay tuned as we roll out our new look and feel, and experience the Nutun factor for yourself! #NutunCX #CustomerExperience #SophisticatedCX

Founded
2015
Employees
1,001 to 5,000
Headquarters
eThekwini

Leadership

The top of Synergy Contact Centre's org chart, with how many people report into each leader.

KGPhoto of Kelly Govender

Kelly Govender

Operations Manager

4 reports

KNPhoto of Kurshan Naidoo

Kurshan Naidoo

Human Resources Business Partner

2 reports

JAPhoto of Johanne Adams

Johanne Adams

Head Of Quality

1 report

CTPhoto of Carly Tucker

Carly Tucker

Recruitment Administrator

1 report

BNPhoto of Brandon Naicker

Brandon Naicker

Operations Manager

DWPhoto of Derek Warner

Derek Warner

Founder And Chairman

TGPhoto of Tevin Gounden

Tevin Gounden

Workforce Manager

2 reports

ANPhoto of Ashton Naidoo

Ashton Naidoo

WFM Support Manager

ASPhoto of Andre Matthew Solomon

Andre Matthew Solomon

L&D facilitator

NMPhoto of Ntokozo Mthethwa

Ntokozo Mthethwa

Human Resources Consultant

SNPhoto of Saihan Naidoo

Saihan Naidoo

Quality & Insight Analyst

TCPhoto of Thasini Chetty

Thasini Chetty

Recruitment Assistant

Jobs at Synergy Contact Centre

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