Synergy Contact Centre jobs and careers
eThekwini, South Africa
About Synergy Contact Centre
We are a people-focused business that provides outsourced contact centre solutions and specializes in customer life cycle management. We do this through digital acquisition, customer experience, and product support, retention, advocacy and repeat purchasing campaigns. We also have a large customer collections team that specialise in positive outcomes. Our shoulder-to-shoulder approach to planning, set-up, delivery and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed our clients unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer focused, nimble and have the ability to scale quickly and compliantly. With over 3000 employees, across two sites we provide big-business know-how and small business warmth. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent and career development for all of our people within the business. We attract, develop and retain talented people from all backgrounds, to bring the next generation of experts into our industry. Our highly engaged environment displays our passion to create a great place for our people to work and it is teamwork that drives our success. Exciting news! We're thrilled to announce that Synergy Contact Centre is now Nutun CX! As experts in sophisticated CX, we're excited to continue delivering exceptional customer experience under our fresh new name. Stay tuned as we roll out our new look and feel, and experience the Nutun factor for yourself! #NutunCX #CustomerExperience #SophisticatedCX
- Founded
- 2015
- Employees
- 1,001 to 5,000
- Headquarters
- eThekwini
Leadership
The top of Synergy Contact Centre's org chart, with how many people report into each leader.
Kelly Govender
Operations Manager
4 reports
Kurshan Naidoo
Human Resources Business Partner
2 reports
Johanne Adams
Head Of Quality
1 report
Carly Tucker
Recruitment Administrator
1 report
Brandon Naicker
Operations Manager
Derek Warner
Founder And Chairman
Tevin Gounden
Workforce Manager
2 reports
Ashton Naidoo
WFM Support Manager
Andre Matthew Solomon
L&D facilitator
Ntokozo Mthethwa
Human Resources Consultant
Saihan Naidoo
Quality & Insight Analyst
Thasini Chetty
Recruitment Assistant
Jobs at Synergy Contact Centre
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