The Benefit Counsellor jobs and careers

About The Benefit Counsellor

We provide retirement benefit counselling via an online cloud-based platform and self-service kiosks. Our turnkey solution is fully compliant with new default regulations under section 36 of the South African Pension Funds Act and makes provision for retirement, resignation, retrenchment and dismissal. The Benefit Counsellor can be accessed by all members at any time and on any online device. We also install self-service kiosks on site to make the service more accessible to members. Here, members can see their savings balances, plan for the future and receive counselling in real-time. We understand the challenges facing retirement funds when it comes to communicating with members. Our platform helps retirement funds to effectively communicate with their members at all times. Members are empowered to access their fund balances, contribution history and other benefits at any time. Throughout the counselling process, we nudge members into making responsible financial decisions. The platform will soon include educational videos and material that will steer members towards financial wellness.