TotalCX jobs and careers
Houston, United States
As of October 24, 2026, TotalCX has no open roles listed.
About TotalCX
TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.
- Employees
- 125
- Headquarters
- Houston
Leadership
The top of TotalCX's org chart, with how many people report into each leader.
Jack Behar
CEO
2 reports
Brian Futrell
Chief Operating Officer
1 report
Jonathan Jackson
Chief Experience Officer
1 report
David Malone
Chief Sales Officer
Kristin Vargas
Digital Marketing Manager
Jose Rodriguez Bacallao
Vice President Of Research & Development
1 report
Jon Findley
Vice President Of Communications And Infrastructure
Michele Deflorio
Experience Manager
Jobs at TotalCX
No open positions right now. Explore more companies on TheJobsMap.
TotalCX jobs: common questions
- Is TotalCX hiring right now?
- TotalCX has no open roles listed as of October 24, 2026. Roles appear here as soon as they are posted on TotalCX's careers site.
- Where is TotalCX headquartered?
- TotalCX is headquartered in Houston, United States.
- Who leads TotalCX?
- Jack Behar, CEO, is at the top of TotalCX's org chart.
- How do I apply for a job at TotalCX?
- Pick a role on TotalCX's TheJobsMap page and select Apply. Every listing links to the original posting on TotalCX's own careers site, so you apply directly with the employer.