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TotalCX jobs and careers

Houston, United States

As of October 24, 2026, TotalCX has no open roles listed.

About TotalCX

TotalCX, formerly InteractiveTel, is a comprehensive approach to customer experience management and combines automation, AI technology, ongoing training, real-time assessments, and staff augmentation. Including the company's award-winning Hosted PBX, enabling organizations to scale more easily and collaborate more effectively. Our exclusive technology captures and analyzes voice and text communications in real-time, automatically alerting stakeholders to accelerate decision-making that improves customer experience and business results.TotalCX’s solutions are used by more than 4,000 businesses – from startups to Fortune 500 companies. For more information, visit https://totalcx.com/.

Employees
125
Headquarters
Houston

Leadership

The top of TotalCX's org chart, with how many people report into each leader.

JB

Jack Behar

CEO

2 reports

BF

Brian Futrell

Chief Operating Officer

1 report

JJ

Jonathan Jackson

Chief Experience Officer

1 report

DMPhoto of David Malone

David Malone

Chief Sales Officer

KVPhoto of Kristin Vargas

Kristin Vargas

Digital Marketing Manager

JB

Jose Rodriguez Bacallao

Vice President Of Research & Development

1 report

JF

Jon Findley

Vice President Of Communications And Infrastructure

MDPhoto of Michele Deflorio

Michele Deflorio

Experience Manager

Jobs at TotalCX

No open positions right now. Explore more companies on TheJobsMap.

TotalCX jobs: common questions

Is TotalCX hiring right now?
TotalCX has no open roles listed as of October 24, 2026. Roles appear here as soon as they are posted on TotalCX's careers site.
Where is TotalCX headquartered?
TotalCX is headquartered in Houston, United States.
Who leads TotalCX?
Jack Behar, CEO, is at the top of TotalCX's org chart.
How do I apply for a job at TotalCX?
Pick a role on TotalCX's TheJobsMap page and select Apply. Every listing links to the original posting on TotalCX's own careers site, so you apply directly with the employer.