txted.ai jobs and careers

About txted.ai

txted.ai is an AI-powered agentic commerce platform that handles sales, bookings, and customer support via SMS, WhatsApp, and voice calls. Unlike traditional chatbots, txted.ai uses agentic AI that reasons, takes actions, and completes transactions—all in one continuous conversation thread. Who it's for: • Retail & Ecommerce: Shopify stores, local retail, specialty shops • Service Businesses: Med spas, dental clinics, salons, fitness studios, home services Platform Integrations: • Shopify • Toast • Square • Etsy Key Capabilities: • Product discovery and cart building via text • Automated appointment booking and calendar sync • Order tracking and delivery updates • 24/7 voice AI for inbound calls • Human handoff for complex issues • HIPAA-compliant messaging Results: • ~30% increase in bookings for pilot users • ~70% of inbound calls resolved without staff Txted.ai is led by Sunny Ahmed (Founder) and supported by a team of engineers, marketing advisors, and AI specialists