- Founded
- 1989
- Employees
- 175
About USAN
USAN helps companies profitably engage customers and deliver amazing omnichannel experiences with the industry’s best cloud and hybrid customer engagement solution. From traditional telephone interactions to web-based communications including chat, email and social, USAN’s portfolio of contact center applications gives businesses infinite flexibility in the way they engage customers across channels. In addition to hosted ACD, IVR, WFM, Quality Management and Agent Desktop, USAN offers back-office integration and business process automation powered by a sophisticated omnichannel rules and workflow engine. All built upon a fifth-generation, carrier-grade infrastructure that delivers the highest availability in the industry, with proven scalability to support the largest enterprises.
Leadership at USAN
The team at the top of the org chart.
Steve Walton
President & CEO
83 reports
Farid Shenassa
Chief Technology Officer
10 reports
Loyd Olson
Chief Operating Officer
21 reports
Donny Jackson
Senior Vice President
42 reports
Frym Louie Maderas
BEST NETWORK MARKETING BUSINESS
2 reports
Laura Hall
Head Of Marketing
1 report
Bridgette Lorfano
Head Of Customer Success
1 report
Open Jobs at USAN (1)
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