Solutions Specialist
Hong Kong, HKPosted Oct 18, 2026
Job description
The job-holder will be responsible for providing technical expertise in audio-visual systems and supporting the design, documentation, coordination and execution of AV projects. The major responsibilities include:
- Provide pre-sales consulting services in the design of audio-visual systems, including but not limited to the layout planning, system schematic drawings, specification documentation.
- Focus on AV, Unified Communications (UC), and acoustic solution design according to corporate customers’ needs, including but not limited to smart meeting rooms, video conferencing systems, commercial display/video walls, centralized AV control, Public Address (PA), Background Music (BGM), and Intercom systems.
- Well articulate the solution benefits, Pros and Cons in comparing different AV/UC/Acoustic vendor products (e.g., Crestron, Extron, Logitech, Yealink, Shure, Bosch, TOA, Biamp, Zenitel) and understand differentiations as well as values to customer business.
- Prepare sales proposals, tender responses, acoustic/AV schematic diagrams (such as signal flow, speaker layout, and coverage maps), and high-level deployment plans.
- Design and conduct Proof of Concept (PoC) and live demonstrations of proposed AV, PA, and intercom solutions to Enterprise customers.
- Conduct site observations and attend technical meetings for building development, infrastructure and/or mission-critical projects.
- Participate in project meetings, design reviews and coordination discussions to ensure technical requirements are properly addressed, to deliver effective AV and collaborative workplace solutions.
- Participate in the account development plans of major accounts to formulate AV/ELV strategies and assist in exploring new smart building and collaborative technology opportunities across different industries. The Person:
- Degree holder in Electronic/Electrical Engineering, Computer Science, Information Technology, Audio-Visual Technology, or related disciplines.
- At least 5 years’ relevant experience in layout design and solution provisioning for large-scale AV / UC / PA infrastructures is required, along with proficiency in the design and consulting of AV-over-IP (AVoIP), IP-based PA/BGM, and IP intercom networks. Experience in other ELV services would be an advantage.
- Professional-level certification in the AV or acoustic domain area, e.g., AVIXA CTS (Certified Technology Specialist), CTS-D (Design), CTS-I (Installation), or equivalent vendor certifications (e.g., Crestron, Extron, Biamp, Dante, Bosch, TOA) is preferrable.
- Proficient in AutoCAD and Microsoft applications, etc.
- Self-motivated with good technical sales, presentation, and communication skills.
- Proactive, a good team player, hardworking, organized and able to work independently.
- Good project coordination, organizational and problem-solving skills.
- Good command of both spoken and written Chinese and English.
Description copied from PCCW's careers page. Read the full posting before you apply.
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