Recon Assistant

Job Title: Recon Assistant

Location:Jacob’s Mitsubishi Department: Service / Reconditioning Reports To:Service Director & Recon Manager Pay Type: Salary Annual Salary:$37,440 Pay Schedule: Bi-Weekly ($1,440.00)

Position Summary

The Recon Assistant plays a critical role in ensuring vehicles move efficiently, accurately, and on schedule through the Rapid Recon process. This position supports the full reconditioning life cycle-from trade evaluation through front-line readiness-while maintaining quality standards, documentation accuracy, and workflow integrity.

Primary Objective

Ensure all vehicles progress efficiently through assigned Rapid Recon stages, maintain accuracy of records and vehicle condition, and support coordination between Service, Recon, and Sales teams to deliver front-line ready inventory.

Core Responsibilities

1. Rapid Recon Stage Management

The Recon Assistant is directly responsible for monitoring, updating, and executing tasks within assigned Rapid Recon stages, including but not limited to:

Stage 3 - Trade Hold**

Review incoming trade vehicles placed in Trade Hold

Confirm VIN accuracy, keys, documentation, and vehicle condition

Ensure all removed parts (plates, brackets, accessories, personal items) are handled and stored appropriately

Confirm accessories, plates, and badges are accounted for and scheduled for re-installation

Ensure units are approved and ready to advance to Stage 6

Stage 6 - Stocking Check-In**

Verify the vehicle is cleared to enter the recon workflow

Assign stock numbers in accordance with dealership procedures

Confirm system accuracy and documentation completion

Move vehicle to Stage 7 when complete

Stage 7 - Recover / Re-Install**

Ensure all previously removed items (plates, brackets, badges, accessories) are properly re-installed

Install vehicle tracking device

Confirm tracker registration and verify system functionality

Stage 8 - Intake Wash**

Assign vehicles to the detail team for initial intake wash

Ensure wash is completed promptly and meets dealership standards

Inspect vehicle cleanliness and readiness for photography

Escalate wash or detail issues to the Recon Manager immediately

Stage 9 - Intake Photos & Recon Recommendations**

Take a full photo set of 35 photos** when vehicle condition allows

If full photography is not possible:

Capture a minimum of 14 required photos**, ensuring all necessary angles

Remaining photos will be completed at Stage 32

Document recon recommendations clearly

Visually capture and note areas of concern

Stage 32 - Full Photo Stage (Final Photos)**

Complete full photo set only if Stage 9 was not fully completed

Review photo quality to ensure:

Proper lighting

Clear focus

Correct framing and consistency

Skip Stage 32 if Stage 9 photos were fully completed and approved

2. Final QC (Quality Control) Review

The Recon Assistant performs a comprehensive QC inspection prior to Sales Manager approval.

A. Mechanical & Functional QC**

Perform a test drive on the lot or approved route

Verify no warning lights are active, including:

Check Engine

TPMS

ABS

Airbag

Confirm proper operation of:

Power windows

Sunroof

Interior and exterior lighting

Mirrors

Wipers

Dashboard switches and controls

B. Exterior & Cosmetic QC**

Inspect vehicle for:

Scratches

Rim rash or wheel damage

Window chips or cracks

Scuffs on bumpers, trim, or grille areas

Ensure removable scuffs are buffed or corrected

Report unresolved cosmetic issues immediately to the Recon Manager

3. Sales Manager Final Approval & Delivery Prep

After QC approval, the Recon Assistant completes final presentation steps:

Review QC results with the Sales Manager

Record a full marketing video of the vehicle

Apply required materials:

Buyer’s Guide

Vehicle Information Templates

Jacob’s branded personal rear tag

Verify vehicle is properly staged for front-line placement

4. Additional Responsibilities

QC Steps & Photo Quality Assurance**

Review all photo sets for compliance with company standards

Confirm consistency across all interior and exterior images

Correct or retake photos as needed prior to release

Key Skills & Expectations

Strong attention to detail

Ability to self-manage workflow and time effectively

High familiarity with the Rapid Recon system

Clear and professional communication with:

Service Director

Recon Manager

Sales Management

Ability to identify mechanical, cosmetic, and documentation issues

Comfortable working in a fast-paced dealership environment

Valid driver’s license and insurable driving record required