Field Training Manager

Essential Duties and Responsibilities

• Trains, coaches, and develops Certified General Training Managers on properly executing training programs.
• Performs restaurant certifications and partners with DOs and DMs to identify qualified training locations.
• Trains, develops, coaches, and provides follow-up support for GMITs, MITs, and RSC team members.
• Provides written and verbal feedback on the performance of GMITs, MITs, and RSC team members.
• Supports Ops Leaders with the challenging restaurants. (Example: QSC, Leadership, Hospitality, etc.)
• Supports the DMs with transition meetings; GMITs and MITs to home restaurants after training has been completed.
• Supports the company's test rollouts and the system launch of new programs or initiatives.
• Conducts management training classes and other workshops.
• Identifies gaps in training content and materials that need updating to generate higher productivity and safety for team members.
• Collaborates on the updates of all training materials.
• Stays current on all Yoshinoya America operations, training procedures, and programs.
• Supports NROs and manages the selection of the new restaurant opening team members.
• Supports training for new and existing franchise operators. Provides operational and training support for new franchise restaurant openings as needed.
• Meets regularly with Sr. Manager, Field Training for performance conversations and guidance.
• Meets regularly with the Sr. Director, Training and Ops Services, for performance conversations and to stay informed on new projects.