Business Analyst

Nagorik is a product and service development company based in Bangladesh. We build digital products in areas like VPN, wallets, edtech, and AI. With a team of 125 skilled employees, we have served 200+ clients worldwide over the past five years. We work with mobile financial services, telecom companies, enterprises, and startups.

Around 3.7M+ people actively use our products or services every month. Our mission is to grow our product portfolio and help businesses around the world succeed by creating powerful, easy-to-use digital products that improve operations, enhance user experience, and support sustainable growth. We are looking for a detail-oriented Business Analyst who can thoroughly understand product briefs, business objectives, and stakeholder expectations, and translate them into clear, structured product requirements.

Key Responsibilities

• Analyze product briefs to understand business goals, user needs, and product functionality. * Collaborate with stakeholders to clarify requirements, identify gaps, and define scope. * Prepare comprehensive Product Requirement Documents (PRDs), including functional requirements, user flows, use cases, and acceptance criteria.

• Ensure requirements are clearly documented and aligned with business objectives. * Work closely with UI/UX designers, developers, and QA teams to ensure accurate implementation. * Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field. * 2-4 years of experience as a Business Analyst, Product Analyst, or in a similar role.

• Proven experience in writing PRDs, BRDs, user stories, and acceptance criteria. * Strong understanding of the software development life cycle (SDLC) and Agile/Scrum methodologies. * Ability to create user flows, wireframes, process diagrams, and use case documentation. * Excellent analytical and problem-solving skills, with strong attention to detail.

• Strong written and verbal communication skills, with the ability to explain complex ideas clearly. * Ability to work with cross-functional teams and manage multiple stakeholders. * Comfortable working in a fast-paced environment and handling changing priorities. Preferred (Nice to Have): * Experience in a product-based or tech company.

• Basic knowledge of SQL or data analysis tools. * Familiarity with API documentation and system integrations. What you will get from us A competitive salary according to your experience Two days weekly holiday Two festival bonuses Yearly increment based on the performance Health Insurance and Wellness Programs Complimentary Breakfast, Lunch, and Evening Snacks Flexible working hours You will be joining a fast-moving and progressive company that prides itself of being at the forefront of software development and security services A real chance to grow very rapidly - the team is growing which means that there's plenty of room for personal development The possibility to really see an impact and to see how your work affects the end result