Retail Associate/Cashier

Description The Retail Associate/Cashier is the face of Tobacco Hut. This role is responsible for providing exceptional customer service, processing transactions accurately, and maintaining a deep knowledge of our product inventory (including cigars, vaporizers, and accessories). The ideal candidate is reliable, personable, and capable of maintaining a clean, organized storefront.

Key Responsibilities

Greet every customer upon entry and provide expert recommendations based on their preferences and needs. Sales & Transactions: Operate the Point of Sale (POS) system to process cash, credit, and mobile payments accurately. Age Verification: Strictly follow legal requirements by verifying government-issued IDs for all age-restricted products.

Inventory Management: Assist with receiving shipments, stocking shelves, and ensuring products are properly fronted and priced. Shop Maintenance: Maintain a clean and inviting environment by dusting displays, sweeping floors, and organizing the humidor. Loss Prevention: Stay alert to store activity to minimize shrinkage and ensure a safe shopping environment.

Requirements

Previous experience in retail or customer service is preferred but not required. Communication: Strong verbal communication skills to interact effectively with a diverse customer base. Math Skills: Ability to handle currency and make change quickly and accurately. Product Knowledge: Willingness to learn about various tobacco products, brands, and industry trends.

Physical Requirements: Ability to stand for extended periods and lift up to 25 lbs (e.g., boxes of inventory). Reliability: Must have dependable transportation and a consistent track record of punctuality.

Requirements

Must be 21 years of age or older (per legal requirements for tobacco sales). Must be able to work a flexible schedule, including evenings, weekends, and holidays.