Head Teller - Long Island City Branch

Summary : Dime Commercial Bank (Dime) is currently hiring for a Head Teller at its Long Island City Branch located in Queens, New York. The Head Teller will be responsible for providing guidance, supervision, and support for new and existing tellers within the branch. The hourly wage minimum = $20; maximum = $25. The exact pay may vary based on skills, experience, training, licenses/certifications, language necessities, and location.

All applicants must attach a recent resume to be considered.

Responsibilities

Process customer transactions accurately and efficiently, including, but not limited to, deposits, withdrawals, transfers, money orders, cash advances, and cashiers’ checks. Order, ship and provide branch with cash as well as receive vault money for branch and ATM. Perform various administrative and supervisory duties as designated, such as handling over and short GL’s and Cash Items.

Ensure that teller line is running efficiently and that all tellers are adhering to bank policies and procedures with respect to money handling, cash levels, transaction processing and controls. Support business development goals of the branch by referring customers to platform staff. Coach and mentor tellers in making platform referrals.

Depending on a particular branch’s needs, schedule teller staff.

Qualifications

High School Diploma or equivalent required. Prior supervisory experience preferred. Minimum 2 years' retail banking experience preferred. Strong customer service skills. Cash-handling experience required. Advanced PC, Network, E-Mail, Director, Internet, Word Processing, Spreadsheet, and Transaction Research experience preferred.

Good problem-solving skills. Thorough understanding of compliance and record keeping requirements.