12 open roles
H2B Dining Captain
Job description
The Dining Captain plays a key role in ensuring an exceptional dining experience for Bay Harbor Yacht Club members and guests. This hands-on position supports daily dining room operations by supervising servers, coordinating service between the kitchen and front of house, and assisting with member service as needed. The Dining Captain also leads pre-shift meetings, trains new staff, and helps maintain the highest standards of service, cleanliness, and presentation.
Ideal candidates bring strong leadership, communication, and organizational skills with prior fine dining or club experience. We are looking for full-time Dining Captains with our petition dates going from April 15th, 2027 to October 31st, 2027. THIS IS AN H2B IN-COUNTRY EXTENSION WORKER POSITION LOCATED IN PETOSKEY, MICHIGAN.
Bay Harbor Yacht Club, a private club located near Petoskey, MI, provides breathtaking views and exceptional service for both guests and members year-round. BHYC boasts several exquisite restaurants, multiple recreational outlets, and large event spaces, all situated on the Bay Harbor marina. We recently completed a multi-million-dollar renovation which included expanded summer seasonal dining, a new Grille Room, State of the Art Fitness Center, Aquatics Center and a Relaxation Spa!
The BHYC Benefits Package for seasonal employees includes: FREE employee meals- lunch and dinner program Discounts on BHYC Retail and Spa merchandise On-the-job training- we train all skill levels! Employee referral program bonuses Professional Development Opportunities Uniform Attire Flexible Scheduling Employee Housing If you are looking for a fun place to work with some of the best views in Northern Michigan, look no further than Bay Harbor Yacht Club!
Additional Benefits for H2B employees: Reimbursement for travel to Club On-the-job training- we train all skill levels! Seasonal Housing- Rates starting at $100 per week for 2-person room Housing units include all utilities, wifi, furniture, free laundry, common space, kitchen access and individual mini-fridge/microwaves Recently renovated in 2023!
Transportation Services- to/from housing and other local grocery stores, banks, post office, etc. Job Duties: Properly greet members and guests. Serve members and guests according to BHYC standards of service. Suggestively sell daily food and beverage specials while utilizing opportunities to “upsell”. Prepare dining room/patio according to reservations and creating sections for each dining room server.
Ensures the set up and stocking of server stations, bars and appropriate kitchen areas. Coordinate food service between kitchen and front of the house. Maintains clean appearance of all service ware and linens. Able to resolve member and guest complaints and communicate such to management. If unable to resolve, inform management immediately to resolve issue.
Assist in training of new staff in dining room. Preforms wine service for staff Assigns and assists in completion of opening and closing duties of both front and back of the house areas. Assist servers with table clearing and resetting if available to do so. Enforce established rules, regulations and policies. May serve as dining manager if other management not immediately available.
Fill in as host as needed Assists with monthly inventories Conduct pre-shift meetings with dining room staff. Informs management of need to purchase any items including china, coffee, tea, etc. Assures that state and local laws and the club’s policies and procedures for the service of alcoholic beverages are followed.
Assures that revenue control procedures are continually followed. Manages the guest reservation system and a waiting list, if necessary. Complete other duties as assigned Qualifications: 1-2 years of previous fine dining and/or banquet experience preferred Minimum 6 months of experience as a head waiter or wait staff supervisor in a fine dining venue required POS system experience and knowledge preferred High School Diploma preferred Must be able to life up to 30 lbs.
Must be able to work some weekends, evenings and/or holidays Job Competencies: Ability to work in a fast-paced environment Strong interpersonal skills required Able to slow and refuse alcohol service when necessary. Knowledge of principles, procedures and standards of service to provide excellent service to members and guests.
Ability to suggestively sell wine and cocktails and give menu recommendations. Good organizational and follow-through skills. Basic safety and sanitation requirements. Basic knowledge of club’s POS system including reservation system Excellent written and verbal communication skills
Description copied from Bay Harbor Yacht Club's careers page. Read the full posting before you apply.
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