Operations Lead Part-Time

We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance. The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.

What You’ll Do Team & Operations Support Support daily onsite operations and help maintain an organized, professional community environment Assist with training, coaching, and supporting onsite team members Help ensure company policies and operational standards are consistently followed Leasing & Resident Relations Maintain knowledge of the property, competitors, and local market conditions Conduct community tours and assist with leasing and move-in processes Support marketing and leasing efforts to maximize occupancy Assist with resident retention and follow-up communication Provide excellent customer service and timely issue resolution Financial & Administrative Support Assist with rent collection processes and resident account follow-up Help monitor expenses, vendor coordination, and operational efficiency Support budget tracking, reporting, and general administrative tasks Ensure reports and documentation are completed accurately and on time Property Oversight Monitor service request completion and maintenance responsiveness Conduct routine apartment inspections and community walks Help maintain the overall appearance and cleanliness of the property Communicate operational concerns, incidents, or risks appropriately What You’ll Need High school diploma or equivalent required; college degree preferred 2–4+ years of multifamily, leasing, or property operations experience preferred Strong customer service, communication, and organizational skills Ability to multitask and work independently in a fast-paced environment Basic understanding of financial reporting and property operations Experience with property management software; Entrata experience preferred Ability to work onsite during scheduled part-time hours Schedule Part-time onsite position Flexible scheduling based on property needs Some weekend availability may be required What You’ll Get: Commission-eligible role Housing discounts (varies by community) 401(k) match Growth and leadership development opportunities Wellness programs and team competitions Additional rewards and recognition *The anticipated pay range for this role is $25.

00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.