BDC Customer Care Specialist

Business Development Representative (BDC)

Thomas Nissan of Joliet

Thomas Nissan of Joliet is Growing - Join Our Team!

Thomas Nissan of Joliet is actively hiring Business Development Representatives (BDC) to help support our rapidly growing sales department.

This is a great opportunity for individuals with experience in customer service, call centers, appointment setting, collections, hospitality, retail sales, or any position that requires strong communication skills. Automotive experience is a plus, but we are willing to train the right people.

If you enjoy talking with people, building relationships, and helping customers, this could be the perfect career opportunity.

What We Offer

• Competitive Hourly Pay Plus Bonuses

• Aggressive Performance Incentives & Monthly Spiffs

• Fuel Assistance Program for Top Performers

• Paid Training

• Health, Dental, and Vision Insurance

• Paid Vacation

• Career Growth Opportunities

• Flexible Scheduling

• Fun, Team-Oriented Work Environment

Responsibilities

• Respond to inbound internet leads, phone calls, and customer inquiries

• Schedule appointments for the sales department

• Follow up with customers regarding their vehicle interests

• Confirm and manage daily appointments

• Maintain accurate customer information in the CRM

• Communicate professionally through phone, text, and email

• Help create an exceptional customer experience before the customer arrives at the dealership

Qualifications

• Strong phone and communication skills

• Customer service experience preferred

• Call center, collections, retail, hospitality, or appointment-setting experience is a plus

• Automotive experience is a plus but not required

• Bilingual (English/Spanish) is a strong plus

• Positive attitude and strong work ethic

• Basic computer skills

• Ability to multitask in a fast-paced environment

• Professional appearance and demeanor

Who Should Apply?

• Customer Service Representatives

• Appointment Coordinators

• Call Center Representatives

• Collections Representatives

• Retail Sales Associates

• Hospitality Professionals

• Recent College Graduates

• Bilingual Candidates

• Anyone who enjoys helping people and earning performance-based income

Why Thomas Nissan?

We are growing, investing in our people, and creating opportunities for long-term career advancement. Many of our managers started in entry-level positions and worked their way up through the organization.

If you're looking for a career instead of just another job, we want to talk to you.

Spanish-speaking candidates are encouraged to apply.

Apply Today and Become Part of the Thomas Nissan Team!