Operations Executive

The Role The Operations Executive is responsible for supporting the day-to-day operations of the mall to ensure a safe, clean, well-maintained, and high-quality shopping environment. The role involves coordinating with tenants, service providers, contractors, and internal departments, while monitoring service quality, health and safety, hygiene, fit-out, and merchandising standards.

The position also supports daily inspections, reporting, and operational activities to ensure smooth and efficient mall operations.

Key Responsibilities

Supervise the day-to-day operational aspects to ensure a comprehensive retail offering and delivery of world class shopping experience Oversee and control Mall Health and safety and hygiene standards. Organize and remodel the design control zone for tenant's units Assist the admin team in preparation of relevant reports & paperwork related to mall operations daily inspections of Mall premises & report deficiencies to the operations Manager & concerned parties Handle tenants & services providers' requests for minor maintenance and site access Coordinate and communicate with the mall departments on matters affecting the mall Operations.

Control, guide and improve the service providers at site daily tasks for the desired output and quality of service "security, housekeeping, landscaping, pest control, etc" Check kiosks and retail units and report on the fit-out, and merchandising standards. Supervise and monitor contractors' performance, KPi, Improvement report Skills, Knowledge and Experience Bachelor's Degree 1 to 3 years of experience (preferably in Mall Operations).

Excellent communication and problem-solving skills. Flexible working on rotational shifts. Strong communication, leadership, and interpersonal skills