Credit Director

Open the Door to Your Future with Clopay Corporation & Cornell. Cookson At Clopay Corporation , we are more than just North America’s largest residential and commercial garage door manufacturer—we are a powerhouse of innovation, safety, and design. Through our premier brands, we lead the industry in providing groundbreaking high-performance closure solutions for both the places people call home and the spaces where the world does business.

Headquartered in Mason, Ohio , and operating state-of-the-art manufacturing facilities in Troy, Ohio, Russia, Ohio, Mountaintop, Pennsylvania , and Goodyear, Arizona , we are a proud American-owned company and a wholly owned subsidiary of Griffon Corporation. Our reach extends across 55+ distribution centers and thousands of retail locations in the U.

S. and Canada ensuring that we deliver the right door for every opening – from homes to businesses and beyond. By joining our team, you become part of a legacy that blends the residential elegance of Clopay, known as "America’s Favorite Garage Doors," with the industrial strength and 180-year heritage of our rolling brands, Cornell and Cookson.

Together, we secure everything from family garages to the world's most iconic stadiums and skyscrapers. We currently have an opening for a Credit Director in our Mason Headquarters Office.

Responsibilities include

Establishes policies and procedures concerning credit functions such as credit work flow process, standardized collection letters, credit application process, and actions taken on aged accounts. Works closely with Sales organization, CFO and Company President to ensure that a balance is reached between the needs of the customer and company’s business interest.

Approves credit limits on customer accounts, handles special credit arrangements and collaborates with Management regarding deviations from standard payment terms. Negotiates and evaluates third party credit reporting agencies, Dunn and Bradstreet, etc. Takes active role in National Association of Credit Management, administer educational products available.

Develops relationships with credit/collections attorneys and agencies and engages as necessary to collect on delinquent accounts. Negotiates favorable third-party collection rates as well as develops appropriate policies concerning their utilization. Monitors credit activity including monthly review of all accounts. Audits delinquent accounts considered to be uncollectible; ensures appropriate efforts have been taken before assigning bad credit status to account.

Creates and presents reports to management on large account activity, summary aging analysis and bad debt reserve analysis. Prepares and reviews collection reports and monitors aged accounts to evaluate effectiveness of current collection policies and procedures. Supervise Credit and Deduction departments, providing career development and mentoring and building a high-performing team.

Engages appropriate individuals as necessary to resolve Customer disputes.

Qualifications

Bachelor’s degree in Accounting, Finance or Business. Prefer Master’s Degree. Must have extensive credit experience in a similar organization or industry. Familiarity and experience within commercial construction industry is preferred. Must have intimate knowledge of construction lien, bond laws, and related notice requirements.

Must have a flexible growth and sales oriented approach to credit management, facilitating sales growth while minimizing risk. Strong communication and people skills. Ability to analyze credit data by market and across the organization making informed decisions aligned with the Company’s strategic goals that drive business results.

Must be able to work independently while partnering with internal customers to deliver exceptional service to all other departments and external customers. Team player, creative thinker with good follow-up skills and attention to detail. Why Choose a Career with Us? We don't just manufacture doors; we engineer the "front door" of the American dream and the security of global commerce.

At Clopay, we believe our strength lies in our people. From our design engineers to our manufacturing associates and delivery drivers, every member of the team plays a vital role in our success. Our team members thrive because we prioritize: Unrivaled Scale: Work for a market leader with a massive manufacturing footprint and a reputation for excellence that spans nearly two centuries.

A Culture of "What’s Next": We invest heavily in automation, sustainable materials, and smart-home integration to stay ahead of the curve. Commitment to People: As a Griffon Corporation company, we provide the stability of a large organization with the tight-knit, collaborative feel of a specialized craft team. A Legacy of Expertise: Join our "Pioneer Club"—a group of over 440 employees who have been with us for 20 years or more.

We offer the stability of a market leader and a place where you can truly grow a lifelong career. Commitment to Innovation: We aren’t just keeping up with industry trends; we’re setting them. Whether it’s our exclusive WINDCODE® technology or our award-winning designs, we provide the tools for you to do your best work.

Community Focused: Our success is linked to the well-being of our neighbors and communities. Through our partnership with Habitat for Humanity, Clopay employees help provide homes and security to families in the communities where we live and work. Equal Opportunity Employer