Admissions Coordinator

GENERAL PURPOSE Responsible for coordinating the admissions process for all residents/patients, including but not limited to building and maintaining relationships with residents and their families, assisting with facility tours, and compiling and completing admissions paperwork. ESSENTIAL JOB FUNCTIONS Assist in interviewing residents and their families to obtain required information and ensure all required documentation, including signatures, are obtained.

Maintain a working knowledge of the facility rates, procedures, privileges, restrictions, etc. and communicate as directed with residents and their families as appropriate. Demonstrate a thorough knowledge of the facility and any processes or procedures that impact residents. Work with departmental peers to ensure a smooth and efficient admissions process.

Coordinate and prepare all required paperwork, ensuring that it is always up to date with the latest guidance and regulations. Develop and maintain effective inter-departmental relationships. Coordinate new and/or returning resident intake paperwork and ensure that necessary paperwork is sent to the appropriate department.

Make recommendations to the Admissions Director to help develop internal processes to provide incoming residents with a seamless transition. Assist in coordination for admissions related events. Maintain a thorough knowledge of all local, state, and federal regulations as well as working knowledge of Medicare/Medicaid regulations governing admissions and discharge requirements of health care facilities.

Provide recommendations and perspective for departmental employment actions, including but not limited to hiring, performance management, promotions, etc. Communicate feedback and comments from residents and their families to the Admissions Director as appropriate. Attend and participate in in-service trainings including annual OSHA and CDC in-service training programs.

Participate in continuous improvement activities. Other duties as assigned.

QUALIFICATIONS

High School Diploma or its equivalent is required. 1 year of administrative experience highly preferred. Working knowledge of Microsoft Office required. Maintain a demonstratable knowledge of applicable local, state, and federal regulations that could impact the department including HIPAA, Medicare, Medicaid, etc. Ability to work well in both a team-based environment and an independent manner.

Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish this job. Strong analytical, problem-solving skills and multi-tasking skills required. Must be capable of performing the essential job functions of this job, with or without reasonable accommodation. Related administrative experience at a level necessary to accomplish the job.

Must meet all local health regulations and pass post-employment physical exam, if required. This requirement also includes drug screening, criminal background investigation, and reference inquiry. Physical and Sensory requirements (with or without the aid of mechanical devices): Walking, reaching, bending, lifting, grasping, fine - hand coordination , pushing and pulling; ability to communicate with residents; ability to distinguish smells and temperatures; ability to read and write; and ability to remain calm under emergency situations and while dealing with multiple tasks.