Polish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

Patrique Mercier Recruitment FR is excited to offer an exceptional opportunity for a Polish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This role includes a fully paid relocation package, providing an ideal chance for passionate customer service professionals eager to advance their careers while experiencing a new culture.

Responsibilities

Provide high-quality customer service to Polish-speaking customers across multiple communication channels such as phone, email, and chat. Assist customers with inquiries related to products, orders, returns, and general support. Efficiently resolve customer issues and complaints to ensure satisfaction. Maintain accurate records of customer interactions in the CRM system.

Collaborate with other teams to improve processes and enhance the customer experience. Engage in continuous learning to increase product knowledge and customer service skills.

Requirements

Fluency in Polish and English, both written and spoken. Previous experience in customer service roles, preferably in a related industry. Excellent communication and interpersonal skills. Strong problem-solving abilities with a customer-oriented mindset. Proficiency in customer service software and Microsoft Office applications.

Highly organized and detail-oriented. Willingness to relocate to Sofia with all relocation expenses fully covered.

Benefits

Comprehensive training fully covered Secure employment along with opportunities for career growth Competitive salary Extra health insurance options Access to over 50 benefits and services tailored to your needs A welcoming international workplace culture Ongoing support and learning opportunities 1500 euro singing bonus Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live