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Sr. Manager, Training
Job description
The Sr. Manager, Training for the EDG Transformation Team is responsible for designing, building, and delivering a comprehensive training ecosystem that equips Customer Service Representatives (CSRs) — both internal and co sourced — with the skills, knowledge, and tools required to perform at a high level in a modernized EDG operating model.
This leader ensures training programs are role specific, scalable, measurable, and tightly aligned to EDG’s transformation priorities, customer experience standards, and operational excellence goals.
Description copied from 9217c0e2 98b3 4f21 948e 368c4434d618's careers page. Read the full posting before you apply.
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