Electronic Master Repair Technician / Senior Technician
Job description
The Master Technician / Senior Technician is a high-level technical and operational leader responsible for advanced device repairs, technician development, workflow management, and maintaining partner compliance standards within the u. Breaki. Fix business. This position is reserved for a 10+ year tenured technician who demonstrates exceptional repair speed, accuracy, product knowledge, leadership, and understanding of business operations.
The role supports store performance through expert repairs, training, sales execution, and operational accountability. Micro solder a huge plus. Advanced Repair Expertise Perform diagnostics and repairs on: Smartphones Tablets / i. Pads Laptops / Computers Gaming Consoles Other consumer electronics Complete both same-day and multi-day repairs efficiently and accurately.
Resolve escalated or complex repair issues. Maintain high quality standards and low bounce rates. Manufacturer & Partners include but not limited to: Samsung Google Microsoft Dell Microsoft Asurion