Prepared Foods Clerk (Full-Time) - Bloomfield, MI

Western Market Employment Benefits Paid sick time, paid time off, paid bereavement & jury duty leave Employee household discount Medical, dental, and vision insurance 401k retirement plan with employer match AFLAC supplemental insurance Employee assistance program _____________________________________ Position Summary: The primary responsibility of this position is to provide friendly, knowledgeable, and efficient customer service at the department counter.

The position involves assisting customers with product selections, answering questions, preparing and packaging food items, and maintaining attractive, well-stocked displays. Additional responsibilities include light food preparation, stocking and rotating merchandise, maintaining cleanliness and organization, and following established food safety and sanitation procedures.

The position supports the department's daily operations while ensuring a positive shopping experience for customers.

Essential Duties

& Responsibilities: Provide prompt, friendly, and knowledgeable customer service at the Prepared Foods counter. Assist customers with product selections, answer questions about ingredients and preparation methods, and offer approved samples. Accurately weigh, portion, package, price, and label prepared foods according to customer requests and department standards.

Perform light food preparation, including breading chicken, assembling products, and preparing items for cooking or sale as directed. Stock, replenish, merchandise, and rotate prepared foods to maintain attractive, organized, and well-stocked displays. Ensure products are properly stored, covered, labeled, dated, and rotated according to food safety standards.

Maintain accurate product signage and pricing. Receive, store, and properly handle food products, ingredients, packaging materials, and department supplies. Safely operate, clean, and sanitize equipment used in assigned duties. Maintain a clean, safe, and organized counter, food preparation area, and surrounding workspace.

Follow established food safety, sanitation, personal hygiene, and safe food handling procedures. Set up and maintain product demonstrations and sampling stations as directed. Communicate effectively with department leadership and coworkers to support efficient daily operations. Attend and participate in department meetings and training as required.

Other Responsibilities & Duties: Answer department telephone calls and take messages as necessary. Assist customers in other departments as needed. Follow up on customer requests as directed. Empty trash receptacles and assist with routine department cleaning. Assist other Prepared Foods employees with assigned tasks as needed.

Perform other related duties as assigned. Required Qualifications & Skills: Strong customer service and interpersonal communication skills. Ability to understand and follow written and verbal instructions. Ability to accurately perform basic arithmetic, including weighing products and calculating quantities. Ability to work efficiently and accurately in a fast-paced retail environment.

Ability to manage multiple tasks and adjust priorities as operational needs change. Ability to work cooperatively with coworkers and department leadership. Ability to learn and consistently follow food safety, sanitation, and equipment operation procedures. Ability to communicate product information clearly and accurately to customers.

Preferred Qualifications

Previous experience in retail food service, grocery, deli, or prepared foods. Familiarity with food preparation, ingredients, and safe food handling practices. Serv. Safe Food Handler certification or equivalent food safety training. Special Considerations: Physical Requirements: This position requires prolonged standing and walking, frequent reaching and handling of products, and occasional bending, crouching, and lifting.

Employees must be able to lift and carry products and supplies weighing up to 40 pounds, with or without reasonable accommodation. Working Conditions: Work is performed primarily in a fast-paced retail food service environment. Employees may be exposed to refrigerated or frozen storage areas, heated cooking equipment, wet surfaces, and varying temperatures.

Language Skills: Ability to understand and communicate work instructions, assist customers, and read product labels, recipes, and food safety information. Mathematical Skills: Basic arithmetic, including addition, subtraction, multiplication, division, weights, and measurements. Reasoning Ability: Ability to follow established procedures, exercise sound judgment in routine situations, and identify problems requiring supervisory assistance.

Equipment Used: Digital scales, labeling equipment, food preparation utensils, knives, slicers, packaging equipment, and other department equipment as required. Additional equipment may be used following appropriate training and authorization. Computer Skills: Ability to learn and operate applicable point-of-sale, labeling, and department communication systems.

This job description is intended to describe the general nature and level of work performed; it is not an exhaustive list of all responsibilities, duties, or skills required and does not create a contract of employment. This role may include additional duties that are reasonably related to the department’s operational needs and aligned with your skills and qualifications.

Job responsibilities

may evolve over time based on legitimate business needs, consistent with applicable law and any required notice obligations. Nourish/Western Market reserves the right to modify, add, or remove duties and responsibilities in its discretion, and significant changes will be communicated in an appropriate manner and supported through training as needed.

_____________________________________ Western Market provides equal employment opportunities (EEO) to all employees and applicants for employment. Employment decisions are made without regard to race (including hair texture, hair type, and protective hairstyles such as braids, locks, and twists that are historically associated with race), color, religion, creed, national origin, ancestry, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical condition, age, disability, genetic information, height, weight, familial status, marital status, military status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to federal law requirements, Western Market complies with all applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, training, and all other aspects of employment.

Western Market expressly prohibits any form of unlawful discrimination, harassment, or retaliation based on any of the protected characteristics listed above. Prohibited conduct includes, but is not limited to, unwelcome verbal, visual, or physical conduct that is based on a protected characteristic and that interferes with an individual’s work performance or creates an intimidating, hostile, or offensive working environment.

Improper interference with the ability of Western Market employees to perform their job duties, or retaliation against any individual for making a good‑faith complaint or participating in an investigation, may result in disciplinary action, up to and including termination of employment. It is the policy of Western Market to provide reasonable accommodations to qualified applicants and employees with disabilities and to individuals with needs related to pregnancy, childbirth, or related medical conditions, as well as to applicants and employees with sincerely held religious beliefs, observances, or practices, in all aspects of the employment process.

Western Market will engage in an interactive process with the individual and is prepared to modify or adjust the work environment, job duties, or workplace policies, where appropriate, to enable the individual to perform the essential functions of the position or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees, unless doing so would impose an undue hardship under applicable law.

Applicants and employees who believe they need a reasonable accommodation are encouraged to contact Human Resources at [email protected] to initiate this process.