ELD Support Specialist I

Job Details: Job Location: 1001 Industrial Parkway McDonough

• McDonough, GA, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Transportation, Position Summary: Individual will render support to all drivers and terminal personnel regarding issues with Electronic Logging Devices (ELDs) and Dash Cams issued to the drivers of the Bennett Family of Companies. Responsible for monitoring the connection and functionality of all ELDs and Dash Cameras currently deployed in vehicles contracted to any one of the Bennett Family of Companies. Responsible for all equipment manufacturer returns. Maintenance of all driver and vehicle profiles within the KeepTruckin and Samsara web portals. Support of the ELD Support Specialist II as needed. Duties: Objectives1: Driver and terminal facing ELD and Dash Camera support. Objectives2: Daily monitoring of all ELD equipment for connectivity and functionality. Objectives3: Daily monitoring of all Dash Cameras for connectivity and functionality. Objectives4: Maintenance of driver and vehicle profiles. Objectives5: KeepTruckin Group Maintenance Objectives6: Manufacturer returns for all defective equipment. Objectives7: Support of the ELD Support Specialist II as needed. Objectives8: Any other tasks assigned by the Hours-of-Service Compliance Manager.

Qualifications

Prior Tech Support desired. Must possess excellent communication skills. Must be able to multi-task. www.bennettig.com EEO/Vets/Women/Minorities/Disabled