Experienced Optician/Patient Experience Coordinator

Salt + Light Eye Care + Aesthetics is seeking an experienced, professional, and patient-centered team member to join our boutique concierge-style practice in Albuquerque, NM. This is NOT an entry-level position. We are looking for someone with optical/optometry experience who can confidently step into a fast-paced but peaceful environment focused on exceptional patient care, luxury eyewear, dry eye treatment, and aesthetics.

Our ideal candidate is: Warm and welcoming. Emotionally mature and dependable. Experienced in optical and patient flow. Comfortable adjusting/troubleshooting glasses. Confident discussing premium products and services. Organized, proactive, and detail-oriented. Aligned with a culture of integrity, excellence, kindness, and professionalism.

Responsibilities include

Greeting and checking in patients. Scheduling and confirming appointments. Optical sales and frame styling. Eyewear adjustments and troubleshooting. Educating patients on lenses/products. Assisting with dry eye and aesthetic workflows. Managing patient communication and follow-up. Supporting a high-end concierge patient experience.

REQUIREMENTS

Minimum 2 years optical, optometry, or ophthalmology experience. Strong communication skills. Ability to multitask efficiently. Professional appearance and demeanor. Comfortable with technology and scheduling systems. ABO certification is strongly preferred but not required.

Compensation

Competitive hourly pay based on experience + bonus opportunities for performance and treatment conversions. This role has strong long-term growth potential for the right person.