Administrative Assistant / Receptionist / Social Media Assistant

Administrative Support Maintain calendars, schedule appointments, coordinate meetings, and send client reminders. Prepare correspondence, update records, and organize digital and paper files. Maintain digital client files, databases, and filing systems. Perform data entry and assist with reports and other routine paperwork.

Monitor office and kitchen supplies and coordinate orders as needed. Maintain common area equipment such as copiers. Handle confidential information with care and discretion. Provide general administrative support to management and staff. Reception and Customer Service Greet visitors and clients warmly and professionally.

Answer, screen, and direct phone calls, take accurate messages, and respond to general inquiries. Manage incoming and outgoing mail, packages, and deliveries. Maintain a welcoming, organized reception area. Help clients schedule appointments and connect with the appropriate team member. Social Media Support Assist with planning, creating, and scheduling content across company social media accounts.

Draft captions and create basic graphics, photos, and short videos consistent with the company’s brand. Capture photos, behind the scenes moments, or short form videos. Maintain a content calendar and gather updates from team members. Engage with online audiences by monitoring comments and messages, responding using approved guidelines, and referring questions as needed.

Suggest content ideas that highlight company services, team activities, and events following current social trends. Obtain approval before publishing content.

Qualifications

High school diploma or equivalent; relevant additional education is a plus. Previous experience in administration, reception, or customer service preferred. Active familiarity with social media platforms and basic content creation. Proficiency with Microsoft Office. Strong attention to detail and organizational skills.

Excellent verbal, written, and interpersonal skills for both in-person hospitality and digital tone consistency. Professional, approachable manner and sound judgment. Ability to work independently and collaborate with a team. Experience with Canva, scheduling tools, or basic video and photo editing is a plus.