Maintenance Supervisor - Luxury Residential (Live-In)

Responsibilities

Lead the Team That Keeps It All Running We’re seeking an experienced, hands-on Maintenance Supervisor to oversee daily operations at two of our neighboring luxury residential properties, One Hill South and 10K Hill South. In this role, you’ll supervise the maintenance and janitorial team, oversee building operations, manage service quality, and ensure a high standard of resident satisfaction.

If you’re a calm and confident leader who’s ready to take ownership of a building’s day-to-day experience, we want to hear from you. Property Information: 10k | Related | One Hill South | Related What You’ll Do Building Operations & Work Order Management Oversee all day-to-day maintenance and technical operations for the properties, ensuring building systems, equipment, and physical assets are maintained to company standards Direct, assign, and monitor work orders across all shifts to ensure timely completion and quality outcomes Diagnose maintenance issues, verify the quality of completed repairs, and ensure accurate documentation in the maintenance management system Review workflows, service trends, and vendor performance to identify opportunities for operational improvement Conduct regular inspections of workshops, mechanical rooms, storage areas, and common spaces to ensure readiness, safety, and compliance Provide regular operational updates to the General Manager regarding risks, safety issues, vendor performance, and items impacting building operations Participate in weekly operations meetings to review priorities, compliance matters, and active projects Emergency Response & On-Call Oversight Manage on-call emergency operations to ensure continuous 24/7 coverage Serve as the primary point of coordination for after-hours emergencies, engaging on-call staff and external vendors as needed Ensure emergency incidents are appropriately documented and communicated to management in a timely manner Maintain responsiveness during emergencies while coordinating resources efficiently and calmly Team Leadership, Scheduling & Performance Lead and manage maintenance, facilities, and technical services staff, as well as contractors supporting building operations Set clear expectations, provide direction, and ensure staff and vendors understand assigned scopes of work Develop, manage, and adjust schedules (including on-call rotations) to ensure appropriate coverage across all shifts Conduct regular property walkthroughs and provide constructive feedback to team members Promote a culture of accountability, service excellence, and professionalism Partner with management on performance evaluations, training plans, and skill development initiatives Communicate clearly and professionally with residents regarding maintenance matters and coordinate external communications with management approval Preventive Maintenance, Safety & Compliance Implement and manage a comprehensive preventive maintenance (PPM) program for all building systems Monitor equipment life cycles, contractor performance, and compliance documentation Conduct routine safety inspections and enforce compliance with OSHA, fire/life safety, and local code requirements Ensure life-safety systems remain inspection-ready at all times Identify hazards or incidents and escalate appropriately to management Apartment Turnovers & Unit Readiness Oversee and coordinate apartment turnovers to ensure completion within established timelines Conduct or supervise move-out and turnover inspections to confirm units meet company standards prior to move-in Coordinate maintenance scopes, vendor work, and internal sequencing to ensure efficient unit readiness Share recurring turnover findings with the maintenance team to improve consistency and reduce post–move-in service requests Vendor Management & Capital Support Schedule and supervise all vendor and contractor work, ensuring quality, safety, and minimal disruption to residents Verify vendor compliance with insurance, licensing, permitting, and site requirements prior to engagement Obtain multiple proposals for non-emergency work in accordance with procurement policies Support capital projects by assisting with site access, technical coordination, and system knowledge Ensure vendor performance aligns with scope, budget, and quality expectations Asset Management, Reporting & Documentation Maintain accurate inventories of tools, materials, and supplies within budget guidelines Ensure all maintenance, vendor, and compliance documentation is complete, centralized, and audit-ready Provide regular operational reporting to management on preventive maintenance progress, vendor compliance, and key performance metrics Evaluate repair-versus-replacement options to support cost control and long-term asset planning Review quotes and invoices for accuracy and adherence to procurement standards Support budget planning through operational data, forecasting, and identification of cost-saving opportunities Compensation: The anticipated base salary range for this position is listed below.

In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. This is an exempt position. Anticipated salary range: $110,000 - $120,000 Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.

Why You'll Love it Here: Included 1 bedroom, 1 bathroom onsite apartment with parking! Basic Utilities Included: Electric, Water, Gas Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

Mental health resources, such as counseling, are available to our team members. Fertility benefits – such as surrogacy, adoption assistance and more! Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.

…and so much more!

Qualifications

5+ years of experience overseeing building operations, maintenance teams, or facilities management in a residential or mixed-use environment Strong leadership, organizational, and problem-solving skills Demonstrated experience with preventive maintenance programs, emergency response, and vendor oversight Ability to manage multiple priorities while maintaining attention to detail and operational discipline Strong communication skills with the ability to engage residents, staff, vendors, and leadership effectively Familiarity with maintenance management systems, work order platforms, and building technologies High school diploma or equivalent required; technical certifications or trade experience preferred Why You’ll Love It Here: You’ll lead a talented, service-minded team in delivering a high-quality living experience for residents.

We value calm, solutions-first leadership and offer you the support, tools, and recognition to help your team—and your property—thrive.

Overview

Build Your Career With Related Management Company A subsidiary of Related Companies, Related Management Company (RMC) is a premier owner/operator of real estate, managing hundreds of properties across multiple states and Washington, D.C. We set the standard in workforce, market-rate, and luxury housing while leading in sustainability, with many new developments pursuing LEED Silver certification or higher.

At RMC, exceptional service, innovative design, and thriving communities define our work. Our success is powered by bold thinkers and entrepreneurial spirits, fostering growth, internal mobility, and leadership development. We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

🔗 Explore careers at www.Related.com For details on our hiring policies and privacy practices, visit our Privacy Policy . Lead the Team That Keeps It All Running We’re seeking an experienced, hands-on Maintenance Supervisor to oversee daily operations at two of our neighboring luxury residential properties, One Hill South and 10K Hill South.

In this role, you’ll supervise the maintenance and janitorial team, oversee building operations, manage service quality, and ensure a high standard of resident satisfaction. If you’re a calm and confident leader who’s ready to take ownership of a building’s day-to-day experience, we want to hear from you. Property Information: 10k | Related | One Hill South | Related What You’ll Do Building Operations & Work Order Management Oversee all day-to-day maintenance and technical operations for the properties, ensuring building systems, equipment, and physical assets are maintained to company standards Direct, assign, and monitor work orders across all shifts to ensure timely completion and quality outcomes Diagnose maintenance issues, verify the quality of completed repairs, and ensure accurate documentation in the maintenance management system Review workflows, service trends, and vendor performance to identify opportunities for operational improvement Conduct regular inspections of workshops, mechanical rooms, storage areas, and common spaces to ensure readiness, safety, and compliance Provide regular operational updates to the General Manager regarding risks, safety issues, vendor performance, and items impacting building operations Participate in weekly operations meetings to review priorities, compliance matters, and active projects Emergency Response & On-Call Oversight Manage on-call emergency operations to ensure continuous 24/7 coverage Serve as the primary point of coordination for after-hours emergencies, engaging on-call staff and external vendors as needed Ensure emergency incidents are appropriately documented and communicated to management in a timely manner Maintain responsiveness during emergencies while coordinating resources efficiently and calmly Team Leadership, Scheduling & Performance Lead and manage maintenance, facilities, and technical services staff, as well as contractors supporting building operations Set clear expectations, provide direction, and ensure staff and vendors understand assigned scopes of work Develop, manage, and adjust schedules (including on-call rotations) to ensure appropriate coverage across all shifts Conduct regular property walkthroughs and provide constructive feedback to team members Promote a culture of accountability, service excellence, and professionalism Partner with management on performance evaluations, training plans, and skill development initiatives Communicate clearly and professionally with residents regarding maintenance matters and coordinate external communications with management approval Preventive Maintenance, Safety & Compliance Implement and manage a comprehensive preventive maintenance (PPM) program for all building systems Monitor equipment life cycles, contractor performance, and compliance documentation Conduct routine safety inspections and enforce compliance with OSHA, fire/life safety, and local code requirements Ensure life-safety systems remain inspection-ready at all times Identify hazards or incidents and escalate appropriately to management Apartment Turnovers & Unit Readiness Oversee and coordinate apartment turnovers to ensure completion within established timelines Conduct or supervise move-out and turnover inspections to confirm units meet company standards prior to move-in Coordinate maintenance scopes, vendor work, and internal sequencing to ensure efficient unit readiness Share recurring turnover findings with the maintenance team to improve consistency and reduce post–move-in service requests Vendor Management & Capital Support Schedule and supervise all vendor and contractor work, ensuring quality, safety, and minimal disruption to residents Verify vendor compliance with insurance, licensing, permitting, and site requirements prior to engagement Obtain multiple proposals for non-emergency work in accordance with procurement policies Support capital projects by assisting with site access, technical coordination, and system knowledge Ensure vendor performance aligns with scope, budget, and quality expectations Asset Management, Reporting & Documentation Maintain accurate inventories of tools, materials, and supplies within budget guidelines Ensure all maintenance, vendor, and compliance documentation is complete, centralized, and audit-ready Provide regular operational reporting to management on preventive maintenance progress, vendor compliance, and key performance metrics Evaluate repair-versus-replacement options to support cost control and long-term asset planning Review quotes and invoices for accuracy and adherence to procurement standards Support budget planning through operational data, forecasting, and identification of cost-saving opportunities Compensation: The anticipated base salary range for this position is listed below.

In addition to a competitive base salary, you will be eligible to receive discretionary bonus incentives and a comprehensive benefits package. This is an exempt position. Anticipated salary range: $110,000 - $120,000 Actual base salary within the anticipated range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and market factors.

Why You'll Love it Here: Included 1 bedroom, 1 bathroom onsite apartment with parking! Basic Utilities Included: Electric, Water, Gas Lots of paid time off (19+ days!) – we value your life outside of work. Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

Mental health resources, such as counseling, are available to our team members. Fertility benefits – such as surrogacy, adoption assistance and more! Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world! Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.

…and so much more! 5+ years of experience overseeing building operations, maintenance teams, or facilities management in a residential or mixed-use environment Strong leadership, organizational, and problem-solving skills Demonstrated experience with preventive maintenance programs, emergency response, and vendor oversight Ability to manage multiple priorities while maintaining attention to detail and operational discipline Strong communication skills with the ability to engage residents, staff, vendors, and leadership effectively Familiarity with maintenance management systems, work order platforms, and building technologies High school diploma or equivalent required; technical certifications or trade experience preferred Why You’ll Love It Here: You’ll lead a talented, service-minded team in delivering a high-quality living experience for residents.

We value calm, solutions-first leadership and offer you the support, tools, and recognition to help your team—and your property—thrive.